Critical Customer Feedback at Your Fingertips

CongruityConnectTM is the key to ongoing customer dialogue in a virtual world.

You don’t know what you don’t know . . .
but your customers do.

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Making critical decisions in a vacuum is never a good idea, especially when those decisions have a direct impact on your customers. CongruityConnect affords you the ability to include your Customer Advisory Board members in real-time conversations that provide you with the insights you need to ensure your strategies and decisions are on point.
The AI-enabled Digital Advisory Board platform provides structure to your discussions and robust analytics that help you make trusted decisions faster, anytime and anywhere.

Combine Digital Dialogue
with Proven Advisory Board Expertise

Because Customer Advisory Boards are all we do, our proven methodology ensures that your Customer Advisory Board initiative engages your customers in a mutually beneficial way and provides the results you expect.

Ask
Ask your advisory board a question to get started with a new discussion.

Answer
Give your trusted customer advisors a voice. Let them share their knowledge, data, and experience.

Debate
Add opinions to the discussion and get valuable and critical feedback.

Decide
Analyze and make trusted decisions guided by the unique AI and scoring mechanism

Share
Give advisors instant transparency into your decision-making process

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Our Clients Regularly Report:

100%

  • Retention of customers who serve on their Customer Advisory Board

Double Digit

  • Expansion in revenue-related activity among key accounts

Triple Digit

  • Return on investment of Customer Advisory Board initiative

Find the Solution That’s Right for You

Starter

Enhanced

Ultimate

$2,500 per month $4,500 per month $9,500 per month
Technology
Up to 25 members Up to 25 members Up to 25 members
Unlimited retrievable discussions Unlimited retrievable discussions Unlimited retrievable discussions
Unlimited storage Unlimited storage Unlimited storage
Team and personal analytics Team and personal analytics Team and personal analytics
Advanced analytics Advanced analytics Advanced analytics
Export reporting Export reporting Export reporting
One-to-one training One-to-one training One-to-one training
Dedicated Customer Support Manager Dedicated Customer Support Manager Dedicated Customer Support Manager
Unlimited admin seats Unlimited admin seats Unlimited admin seats
Working hours technical support Working hours technical support Working hours technical support
Integrations include Slack, Microsoft Teams, email, Google Calendar and more Integrations include Slack, Microsoft Teams, email, Google Calendar and more Integrations include Slack, Microsoft Teams, email, Google Calendar and more
Technology + Advisory Board Support

(includes all of the above plus the following Advisory Board Services)

Advisory Board Charter Advisory Board Charter Advisory Board Charter
Dedicated Program Manager Recruitment of members Recruitment of members
Member onboarding Member onboarding
Internal and external communications Internal and external communications
Digital engagement management Digital engagement management
Dedicated Program Manager 2 Video Advisory Board meetings per year
Agenda and Session Planning
Professional Facilitation
Documentation of outcomes
Report back to team with recommendations
Action Plan
Member and internal team surveys
Dedicated Program Manager
Dedicated Senior Consultant

Ready to Grow?

Call (937) 550-1701

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